Shipping policy
Shipping Policy
Last Updated: 2024-11-30
Thank you for visiting my shop at Kelsey Clarke Studio. Below is my shipping policy to ensure transparency and a seamless experience for you, the customer.
Shipping Locations
I currently ship domestically within the United States only.
Shipping Methods
All orders are shipped via USPS. At this time, I do not offer expedited or overnight shipping.
Processing Time
Orders are processed within 2 to 4 business days. Please note that processing times do not include weekends or holidays.
Shipping Costs
I use flat-rate shipping fees to keep things simple:
- $2.00 shipping for post-card orders
- $8.00 shipping for orders with prints
Delivery Timeframe
Once your order is shipped, it typically takes 2 to 7 business days to arrive, depending on your location within the United States.
Tracking Information
I currently do not provide tracking numbers for shipments, but if you have concerns about your order, feel free to contact me at kelsey@kelseyclarkestudio.com
Returns and Exchanges
I do want you to be completely satisfied with your purchase.
- Returns: If you are not satisfied, I offer free return shipping.
- No Restocking Fees: I do not charge a restocking fee for returned items.
To initiate a return, please contact me at kelsey@kelseyclarkestudio.com within 30 days of receiving your order.
Lost or Damaged Items
If your order is lost or arrives damaged, please reach out to me at kelsey@kelseyclarkestudio.com. I’ll work with you to resolve the issue promptly.
Contact Me
If you have any questions about this shipping policy, please refer to the contact page to reach out.